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      Refund Policy

      RETURN/REFUND POLICY
      You can initiate a return within 7 days after delivery or collection for Eligible reasons:
      Eligible reasons - wrong, damaged, expired items can be returned (Ensure items are reported within the
      shortest time possible to facilitate an easy return process).
      Any returned items will be inspected and refunds will only be processed if the package seal is still intact
      and if the product is in no way tampered with.
      When returning an item, kindly ensure all seals, tags and accessories are left intact and item is in its
      original packaging.
      Get your refund faster when you drop off your return at our offices on Deloitte Lane 2, off Waiyaki Way.

      Contact Us

      For any enquiries, questions or complaints, call or email:

      Customer Service

      : +254 774 888 888

      : hello@mayers.co.ke

      : benukundra@bilashaka.ke

      For Bila Shaka Sarit Centre & Sina Shaka Village Market Tap Rooms call:

      : +254 793 259 138

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